Category Archives: Company Info

General information about the company Hearts Unlimited like legal information, customer support, terms of service, privacy policy etc.

Limited Internet Access

November 14, 2007 – 1:08 pm

The change of address involved having to change ISP as well. There is a waiting list for getting high-speed internet connection and it looks like I won’t have access to this until mid December. I’m currently using a mobile internet connection to retrieve email - it’s a lot slower and it also has restrictions on bandwidth use so I’m only using it on weekdays in the mornings for now.

By Patricia Ritsema van Eck | Also posted in Customer Support | Comments (0)

Moving House!

October 13, 2007 – 7:23 am

We are moving house in the last week of October 2007 and both October and November are going to be hectic times when we don’t have much time to check email and be online. There will probably also be a couple of days with no connection possibilities at all…

The office move takes place on October 26th to October 29th. After which we continue with the family move, so I won’t be in my office again till November 2nd. I do try to check my mail every other day.

Our new company address is:

Hearts Unlimited
Wagnerstraat 5
6961 CE Eerbeek
The Netherlands

As a consequence of this move, responding to support questions can take longer than normal. Please be patient when you submit a support request!

Thank you for understanding.

By Patricia Ritsema van Eck | Also posted in Customer Support | Comments (0)

Heart-2-Heart Newsletter Deprecated

October 4, 2007 – 3:11 am

The newsletter Heart-2-Heart, which I ran for subscribers at www.my-happy-heart.com, no longer exists. The reason for this is that the function of MyHappyHeart.com is about to change…

Up till now MyHappyHeart.com was a website which contained a lot more information then just about the book ‘My Happy Heart’ (still awaiting publication funds btw). You could also find inspirational stories, articles about the relationship between happiness and health, wealth and such, fun software applications, an ecard service and more.

All of these extras are going to be removed shortly. They will not disappear. They will become part of a new community website: Happiness Booster at www.happinessbooster.com and MyHappyHeart.com will return to it’s original purpose: a site to promote my book.

As far as I’m aware of people subscribed to Heart-2-Heart for either or both of 2 reasons:

  1. To be notified about the publication of the book My Happy Heart;
  2. To receive articles about happiness and happiness related products and services.

For the time being there is no notification service available for the book. The site needs some serious work to reflect all the intended changes and right now quite a few links in the navigation are broken and forms simply no longer work (this is the immediate result of moving host and takes some time to fix).

However… 

There already is a new subscription form available for anyone who is interested in happiness in general. As soon as HappinessBooster.com goes live, there will be a new newsletter as well. And it’s already possible to subscribe right now!

You’ll find the subscription form at  www.happinessbooster.com

If you happened to be a subscriber to Heart-2-Heart, there is no need to re-subscribe at this point. Your name and address will be transferred to the new newsletter mailinglist within the next 2 weeks and you will receive an email about this from me asking you to only confirm your subscription.

I hope this clarifies what’s happening at the happiness sections of our services right now. If not, please don’t hesitate to ask  any questions that are still on your mind. You can either comment on this post or use the contact form for this.

Thanks!

By Patricia Ritsema van Eck | Comments (0)

Helpdesk Broke Down

September 8, 2007 – 3:00 am

After our host upgraded the server, our helpdesk ticket system partially stopped working. You will still be able to submit a support ticket here, but I won’t be able to answer it as all attempts to access the system on administrator level fail…

I have added a support form to this website as a temporary solution to this issue. If you submitted a help request after September 7th 2007 and are still waiting for a reply, please resubmit your help request using the contact form on this page…

I am sorry for any inconvenience caused. Thank you for understanding!

By Patricia Ritsema van Eck | Also posted in Customer Support | Comments (0)

Email Issue at My Happy Heart site

June 16, 2007 – 3:06 am

For some unknown reason I can no longer receive emails from any of my addresses @my-happy-heart.com… If you recently wrote me, please try again using a different email address.
If you don’t have an other email address from me, please use the contact form on this website instead and I will get back to you as soon as possible.

The website at www.my-happy-heart.com will move to a new host at the end of September. Some time after this move, all email accounts should be working properly again. Will post back here as soon as this is the case.

I apologize for the inconvenience. Thank you for understanding!

By Patricia Ritsema van Eck | Also posted in Customer Support | Comments (0)